Privacy Policy

1. Information We Collect

Account and order information: your full name, email address, telephone number, and the certification programs you purchase. We use this information to create your account, deliver your enrollment codes and certificates, and provide support.

Payment information: payments are processed by our payment provider, Stripe, Inc. When you pay by bank transfer, Stripe provides you with transfer instructions and notifies us when funds are received. We do not collect or store your bank account or card details on our own servers.

Technical information: like most websites, our servers automatically record basic technical data such as IP address, browser type, and pages visited, for security and to keep the service running.

2. How We Use Your Information

To process your enrollment, deliver enrollment codes and issued certificates, and maintain your account so you can re-download your documents.

To contact you about your orders, respond to support requests, and send transactional emails (such as enrollment confirmations and certificate issuance).

To operate, secure, and improve our website, and to comply with legal and accounting obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

3. How We Share Your Information

Service providers: we share information with vendors who help us operate the business, including Stripe (payment processing) and our email delivery provider. These providers may only use your information to perform services for us.

Verification: certificate holder name, certification title, certificate number, and validity dates may be displayed on our public certificate-verification page when a certificate number is looked up. This allows employers and third parties to confirm the authenticity of an issued certificate.

Legal reasons: we may disclose information if required by law or to protect our rights, users, or the public.

4. Data Retention

We retain your account, order, and certificate records for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal, tax, and accounting requirements.

5. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below. We will respond in accordance with applicable law. Note that we may need to retain certain records (such as issued-certificate data) to maintain the integrity of the verification system.

6. Security

We use reasonable administrative and technical safeguards to protect your information. Passwords are stored in salted, hashed form and never in plain text. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are intended for professionals and are not directed to individuals under the age of 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The 'Last updated' date above reflects the most recent revision. Material changes will be communicated through the website.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us using the details below.